With Google openly telling us that website speed is a crucial search engine ranking factor, a fast website hosting service is absolutely critical. Most businesses simply use the basic web hosting that their web designer provides, but we’ve heard good things about the speed and service of SiteGround – so we thought we’d put them to the test.
In this Article:
- About SiteGround
- Network & Datacentres
- SiteGround Hosting Packages
- SiteGround Features
- SiteGround Signup Process
- Our Testing Results
SiteGround was started in 2004 by three university students.
Today it is one of the largest independently owned hosting companies in the world, with a truly international presence with 6 data centres and over 600 employees. In 2021, there are over 2.6 million websites hosted on their servers.
SiteGround specialises in providing web hosting for startups, small to medium businesses, enterprise customers and bloggers.
Their services focus on:
- Start of the art quality hosting
- Advanced security and performance
- Easy to use Customer Interface & Control Panel.
- Very Competitive Pricing
- Fast, Responsive Support.
Key to Siteground’s offering is the ability for growing businesses to host their website of fast, secure cloud infrastructure that auto-scales with increased website traffic.
Known as WordPress CMS experts, SiteGround also provides WordPress managed hosting. This includes regular plugin and core updates, ensuring that your website remains secure, fast and up to date.
SiteGround also provides optimised hosting for other Content Management Systems (CMS) Drupal and Joomla as well as for popular eCommerce platforms such as Magento and WooCommerce.
Their web hosting plans also include 24/7/365 helpdesk support, daily backups and restores, 99.99% uptime performance and a 30 day no-questions-asked money back guarantee. Plans begin from just AU $6.99 per month.
SiteGround has state of the art datacentres in the US, UK, the Netherlands, Germany, Singapore & Sydney. You can select any datacentre for your website hosting, however for best performance it is best to choose the datacentre closest to where your prime visitors are located.
The network is boosted by the Cloudflare CDN (Content Delivery Network). CDN’s help further boost your website speed by making up to date copies of your website on over 200 servers around the world, ensuring that visitors download your website from the closest location to them, further increasing performance.
SiteGround offers several different shared and cloud website hosting packages, including managed WordPress hosting plans.
Hosting package options with SiteGround include:
- Managed WordPress Hosting
- Shared Hosting
- Reseller Packages
- Email Hosting
Managed WordPress Hosting
WordPress is the World’s most popular Content Management System (CMS). While it started out as a blogging platform, it is now much more than that being a popular choice for small, medium and even large business websites.
With the addition of the free WooCommerce plugin, a website is turned into a nicely integrated e-Commerce Online Store.
SiteGround’s Affordable WordPress Hosting Pages
While there seems to be little difference between Shared and WordPress Hosting Plans – they even have the same plan names and pricing, there are several key differences.
SiteGround’s WordPress Hosting plans include:
- Automatic managed WordPress updates – including WordPress core updates and free plugins.
- Automatic backups plus free restorations
- 24/7 Dedicated WordPress help support including basic troubleshooting.
- Website staging environments for testing and versioning.*
- Lightning speeds using the SuperCacher plugin.*
- Solid Security against WordPress-related security issues and vulnerabilities.
SiteGround offers several different levels of shared hosting, the higher plans with more resource availability and other extra features.
For business owners hosting an e-Commerce store the GoGeek package is PCI-compliant, which is an excellent security reassurance for online shoppers.
If you are a web design agency, the reseller packages from SiteGround are worth a look. Having a professional hosting company look after your client’s websites frees you up to be able to do the website development work you do best.
The reseller packages start at AU$ 9.99 per month and all plans allow the hosting of unlimited customers.
All of SiteGrounds shared hosting plans include email hosting. These plans all allow an unlimited number of email addresses for your domain.
Across Internet forums and customer reviews, SiteGround is highly rated as a top web hosting provider. WordPress and WooCommerce both officially recommend SiteGround. In addition they’ve partnered with several leading theme providers (Envato, Themeforest and Elegant Themes).
Site Management Tools
SiteGround has recently developed it’s own in-house Client Management Area and Site Tools, replacing cPanel.
The new client area makes it so much easier for even a novice to manage their own website and easily add email addresses.
Site Performance and Uptime
Server Security and Website Backups
Customer Support and Help
It’s promised on the SiteGround website that if – for any reason – you aren’t happy with their service that you have a 30 day money back guarantee. Within the first 30 days you’ll get a 100% refund.
And if you decide to cancel after 30 days, you’ll still receive a pro-rata refund for the unused service term.
The only non-refundable items are: Domain Names (you can still keep it and transfer it is needed), and other extra add-ons.
SiteGround also offer a 99.9% up-time guarantee across the year of hosting. If they fail to provide this, then a credit of one month’s hosting is given. And for each extra 1% loss of up-time a further month of credit is given.
Our monitoring shows that in our experience down-time is not an issue. SiteGround is providing reliable, rock solid hosting.
Additional SiteGround Features
SiteGround Website Hosting
Review: 4.7 – “Review Title” by Matt Wilson, written on May 20, 2022